We use personal information to enable us to deliver the requested services to you – order execution, product shipment, money collection, etc. We also use the personal information collected to continually improve our service delivery by doing research and analysis on customers’ buying behavior & activity on our website and accordingly, create and communicate new offerings based on the customers’ previous orders and interests. We store your IP address to administer this website and diagnose any problems with the server.
Yes. A cookie is a small file that is stored on your computer’s hard drive by a website through your browser. This enables the website to recognize and remember certain information specific to the website user, helping the service provider to deliver improved services. We store both permanent and temporary cookies on your hard drive and we assure you that they do not contain any of your personally identifiable information.
We accord top priority to protecting the loss and misuse of the personally identifiable information collected and stored by us. We take strict and adequate measures to prevent any unauthorized access to this information. We offer the use of a secure server whenever you access your account information. We do not sell or transfer your personally identifiable information to third parties. However, we may have to share your personal information to comply with any legal process (court orders, subpoena, etc.), which may be without any notice to you.
ORDER DELIVERY AND SHIPPING
Registered users can sign in and track their orders from order history section in the account page.
In the unlikely event that an order gets lost during transit, we wait for 15 days to track your lost order and we are still unsuccessful, then we process your refund through the payment mode that you had opted for at the time of placing the order.
Currently we deliver to every city in India.
Yes, you can order for something to be delivered in India as long as you provide a valid shipping address within India.
There are no shipping/delivery charges within India.
The time taken for delivery tends to vary according to the destination. However, we make our best efforts to ensure that the domestic order is delivered within 20 working days of you placing the order.
RETURS AND EXCHANGES
Orders once placed can only be cannot be cancelled
You can call us on +91 9160055222 and write to firstname.lastname@example.org to report the incident And cancel the order. If you want to return the product, please do not use it. We will arrange for the pick-up of the unused wrong item from the provided address through our logistic partner and arrange for the refund.
In the unlikely event that the product delivered is in damaged condition. You can return the product unused and in the same condition as you received it, in its original packaging, along with the invoice for a refund. We will arrange for the order to be collected from the provided address through our logistic partner and returned to us.Call us on +91 9160055222 or write to email@example.com within 7 days of receipt of the product to report the incident
You can return the product unused and in the same condition as you received it. if damaged or wrong product delivered, In its original packaging, along with the invoice for a refund, if damaged we will arrange for the order to be collected from the provided address through our logistic partner and returned to us. We shall process the refund only after the receipt of the product at our location in unused condition and in its original packaging along with its original tags and invoice, failing which refund may not be possible.
We will arrange for the return shipment to be collected and you do not need to make any payment for the courier.
The order can be returned within 7 days from the date you received the product, if damaged or wrong product delivered, You need to call the customer care on +91 9160055222 or email us firstname.lastname@example.org stating that you want to return the product. The contact details of our logistic partner will be shared with you. You need to co-ordinate with them for return shipping.